Vacasa is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Vacasa is the most disorganized company that I have ever seen. Everything started out positively and then there was a change in the GM for California. And don't forget, people love to tell you about the horrible service they received but rarely tell you about great service. Owned & operated by an active Airbnb Host. She knows the area well, steered me away from some areas, opened my eyes … And, when they finished the last cleaning, they switched out a showerhead and took one of my propane tanks. 614 Vacasa reviews. Heather's Angels. 6 Barbados Ln. A number of the TA reviewers mentioned that they had to call a Vacasa … Find Reviews Filter. After having completed this assessment, she stated that some work would have to be done on the house before they would manage the property. The Plaintiff is Barabara Fisher, a Portland resident who owns a cabin on Mt. 2 other reviews that are not currently recommended. In the month between giving notice and ending the contract, a cleaner was found entertaining her boyfriend in my home by the police. We walk in and the house is … That is a fact.We have rented Parkside Haven (a beautiful home) several times, a large home, perfect for when the whole family comes. " Working at Vacasa has given me the ability to maintain a pretty flexible schedule, work from home and make a great income " (in 33 reviews) The only issue we had was letter with checkin instructions did … Shannon Jones is a Realtor residing in Long Beach, CA. This is unethical and illegal. Best of Alhambra: Find must-see tourist attractions and things to do in Alhambra, California. 5 reviews of Vacasa "We have rented houses in Florence for over 10 years. She insisted and insisted, adding that her son would be able to help with the work that needed to be done, while also paying rent. Their website is super simple to use, which … We were very happy with this place. Clear All. Let me tell you a story.We had tried unsuccessfully to rent my childhood home, located in Dunes City, off and on, for the  past 15 years. We most recently rented River Vista Condo (sleeps 4), 1220 Bay Street Unit #303 in Florence. 41 reviews of Vacasa "I was given poor instructions over the phone and had to call back to find the key box, after looking all over the parking area. Their staff is also great, the only downside to Vacasa, is that when they took over, prices really went up. DO NOT, repeat, DO NOT deal with this company, EVER. If your local group is meh, owners won't be so happy. We recently booked a cabin rental in Minocqua, WI through Vacasa and it was a fantastic experience. "I booked a last-minute room, and was a bit worried what I would find. VRBO policy allowed for a full refund if cancelled within 30 days. I stayed at my place to find damage and dirty sheets and stains on the ceiling. Vacasa's reason for reporting This review has been … I had problems with maintenance, cleaning and reservations. +Full Service VR Management/Co-Hosting +VR/Airbnb Cleaning Service This company is a SCAM, stay as far away as you can. I would say the only downside to this place is that it is right next to the bridge and Hwy 101. They kept raising their fees while lowering our profits. Purchased a week at a gorgeous condo in downtown Park City, 639 Park Ave. … We try to be as transparent as possible and would never intentionally put our guests in harm's way. It is a very short walk to the many good restaurants, quaint shops, marina and daily farmers market in Old Town. Incase you are wondering it's house 15226 after dune delight. The complaint alleges that Vacasa misrepresented its commission and fee structure by charging renters additional amounts for their nightly use of properties, but not sharing any of such amounts with home owners, including, but not limited to: the booking fee, hot tub fee, pet fee and early check in/late check-out fees. They didn't pay electricity. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa … Not all of our homes are pet-friendly so we ask that guests call us before their trip when bringing a service animal to a non pet-friendly home to avoid any confusion. Also I saw at least one camera on the property. We have had a lot of thefts that turned out to be housekeepers. Vacasa … We are glad to hear that Vacasa has provided a flexible work schedule for you. Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. Amd when i finally was able to enter the property once again, I found that he had fostered a rat infestation that I had only thought possible in the seediest parts of new york. We had our house on the Oregon coast listed with Vacasa. Panama City Beach, FL 32461-9110. The cabin was very clean and well furnished with everything we needed. Original: This is a long review, but they're refusing to post my review under our exact rental so I'm taking it to yelp. We had to dispute all charges with the credit card company. Cleaning fee of $125.00 plus they took $35.00 of the $100.00 rental fee. Horrible had family come over and got kicked out for having a service dog!!!! Called Vacasa said they will call me back in a hour. They have local teams in each city so if your local group is amazing, the owners will be happy. I will be contacting my lawyer in the morning. We are not a litigious sort, and so preferred to cut our losses and evict him. That is a fact. It wasn't for us.We would not hesitate to rent River Vista Condo again. When a representative finally decided to bother himself to show up, weeks after the promised date, he had bought the absolute cheapest locks he could find. They should admit their wrong and refund her money. It was beginning to become bothersome managing the property and filling it with responsible renters, so we decided to seek the services of vacasa. We would definitely rent from them again." Learn more. Their staff is also great, the only downside to Vacasa, is that when they took over, prices really went up. I started to worry about my reservation based off of the reviews that I read on trustpilot.com. Thank you for your review! 2 years ago, Vacation Rentals, I was pleasantly surprised - the room was clean and updated,…", Yelp users haven’t asked any questions yet about. Not only do I avoid paying Vacasa's as well as VRBO's/Air BNB's "Service Fees", I will have peace of mind that if something goes wrong or malfunctions, there will be a real live person onsite to help fix it. 1005 reviews of Vacasa "We travel frequently, and we stay with Vacasa almost every month. In fact, they made it IMPOSSIBLE to cancel the reservation that was more than 2 months away. Vacation Rental Agents, We stayed at the *** **** ** *****, Oregon for 9 nights over Christmas 2020. Consumers complaining about VaCasa most frequently mention customer service, hot tub and full refund problems. Do you agree with Vacasa’s star rating? I have had my trip planned for over a year, and today we showed up to check in at the house. Ultimately we agreed, trusting her as a representative of an agency we had paid for, to be an honest person and not screw us completely. Vacasa Reviews. We stayed at an air bnb through vacasa… We stayed at an air bnb through vacasa in … A free inside look at company reviews and salaries posted anonymously by employees. Ultimately this scumbag kicked his foot through a board on our deck amd tried to sue our insurance company. I feel betrayed. This was the last straw. It is also used for homeowners who would like to rent out their property and make a commission. There were some deferred maintenance items from when I brought the property; David proactive proposed solutions and found contractors to take care of the work. We agree that not being able to use the offices during covid-19 has been an … I cannot imagine a worse experience to have paid for. They have a very high property manager and housekeeper turn-over rate. Check out what 1,497 people have written so far, and share your own experience. If you feel that this has not been properly resolved, please DM us with your information so we can investigate further into what happened. They know she is an older woman and probably won't do it. Property Management. Horrible had family come over and got kicked out for having a service dog!!!! Hi Lewis, We are so sorry to hear about your experience. Worth the read, they filter bad reviews and only show good reviews on their rentals. The management higher than the property … If you would like to DM us your reservation number, we would be happy to look into what happened. Vacasa should also remove this homeowner from their service. COVID update: Vacasa has updated their hours and services. That said, you can still get a much nicer place to stay when in town if you rent a home, rather than getting a room at a motel in town. Horribly run company. What a colossal joke. Update; they called back and said that the service dog can stay. The damage has been done, a person with a disability was made to feel unwanted and unwelcome in their guest home. She leads an award-winning real estate team that has been serving home buyers and sellers in Long Beach and surrounding communities since 1998. I have a few friends who own homes that Vacasa manages there and they are quite pleased. They left cancelled reservations on the calendar making new reservations impossible. It probably depends on the area of the country. The housekeeping is terrible. From 5,358 Alhambra attractions, Yelp helps you discover popular restaurants, hotels, tours, shopping, and … They also want my grandma to do a bunch of forms and reviews to attempt to maybe get a refund. We are glad our local staff was responsive and allowed your grandmother to stay as soon as they learned she had an ADA certified service animal. Humans....:-), Help, no one answer the phone, been trying for a couple of days. I decided to book a reputable B&B with excellent reviews. Vacasa is the most disorganized company that I have ever seen. Vacasa reported this review for breaching of Trustpilot guidelines. Yelp users haven’t asked any questions yet about Vacasa. If you are an extremely light sleeper, it could be an issue. We had a lot of damage that was never reported by housekeeping. The local manager, David, takes exceptional care of our property. A free inside look at company reviews and salaries posted anonymously by employees. It was just as described and very clean. Many in that area are on drugs. 598 Vacasa reviews. Plus we did all yard work on 1/2 acre property. I will be contacting my lawyer in the morning. It is very conveniently located in Old Town, the balcony overlooks the river, very clean, stocked with everything you need, quality furnishings. In addition to posting false and misleading information online about the properties they offer, they may rent properties with safety and health violations,  or in violation of state law (non-working or nonexistent smoke detectors) as was the case with our recent experience. VaCasa ranks 90th among Vacation Rentals … | Read 121-140 Reviews out of 1,497 It was anything but delightful. Customer service contacts and company information. Vacasa is a disgrace. With homes ranging from cozy beach boxes to sprawling multi-family properties, the Outer Banks has a vacation rental for everyone. We cancelled 6 days after making the reservation, and Vacasa refused to respond to dozens of phone calls and emails asking to cancel. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. You can have your morning coffee on the balcony and watch the seals, tide come in and out, birds, boats and wildlife on the dunes across the river and in the evening watch the sunset. Are you sure you want to remove this question? They will then not be helpful in resolving claims for reimbursement for overpriced "vacations" which were horrendous in the extreme. I traveled to Steamboat Springs in the middle of November to visit my nephew and arrived at the condo … They managed our property for 2 years on the Oregon coast. Florida, for example, has a great operations team. Who knows how much the camera is used to check in on guests. They also left the keys to the home under a doormat. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. The rates were a bit higher than other places in Florence, and I hoped that would turn into value. $40.00 fee for dogs,which they kept. This is unethical and illegal. She signed … This is a company wherein thieves and charlatans thrive. " Working at Vacasa has given me the ability to maintain a pretty flexible schedule, work from home and make a great income " (in 33 reviews) All of the interactions I had with representatives of Vacasa … Read 6 more reviews about Vacasa Only the latest review will count in the company's TrustScore Ricky 1 review. We have rented houses in Florence for over 10 years. We received emails from this woman, using her vacasa work email to tell sob stories about her sons' hardships and enquiring as to whether we would consider the offer she was so desperately trying to make. Vacasa is about the lowest of the low that I have dealt with in vacation rentals. Shannon and her team provide their clients with high quality marketing and excellent service. Who knows how much the camera is used to check in on guests. I should be checking into a property on Maui, keep asking me for license plate… If I could leave a negative 10 star review I would. Then the wrong keys were in the box - these keys would not … We have rented houses in Florence for over 10 years. 324 likes. They managed our property for 2 years on the Oregon coast. Overview VaCasa has a consumer rating of 1.11 stars from 112 reviews indicating that most customers are generally dissatisfied with their purchases. We appreciate your feedback and we hope we can impress you in the future. She went on to say, however, that her son had recently moved to the area and was looking for a place to rent. COVID update: Vacasa has updated their hours and services. Each location is unique to the area and personal, while still being hos… Their staff is also great, the only downside to Vacasa… That said, you can still get a much nicer place to stay when in town if you rent a home, rather than getting a room at a motel in town. Called Vacasa said they will call me back in a hour. When we started we were renting from Elson Shields (who was great), and then Vacasa took over. As mentioned, Vacasa is a vacation rental service where users can find lodging for trips at a lower booking fee than at a hotel. They have a very high property manager and housekeeper turn-over rate. A representative came to the house and performed an assessment of the whole property. They've also helped us update the furnishings. Also I saw at least one camera on the property. Denying some one with a service animal is no different than denying service to someone in a wheelchair. Mind you this is after making grandma think she was going to get kicked out at night with no where to go. Terrible Experience! Updated Jan 13, 2021. My utility bill was run up to over $400 despite several weeks of instructing them to turn off the AC between reservations. They have an interior design service that can help you source exactly what you're looking for. With homes on the ocean, the sound, and everywhere in between, Vacasa … We are currently assessing the review in accordance with our reporting processes. They even stated that the employee responsible for this fiasco was one of their better employees. Their personal habits were so foul that the bathroom floors had to be replaced. It has desirable vacation homes spread all over the United States, Central America and South America as well as some locations in Africa and Europe. I've been incredibly pleased with Vacasa's care for my home. We were making $65.00 a night paying for all utilities,internet and cable. That family acted as the worst sort of squatters for over six months. I still wonder if I should have pursued vicasa for fraud and larceny in the civil courts....After contacting vicasa the only thing that they would do was admit responsibility, apologize profusely, and promised they would replace our locks with new ones. First off, I tried contacting Vacasa multiple times prior to my stay and they were completely unresponsive. Contact Information. Incase you are wondering it's house 15226 after dune delight. Not only that, but he installed them in a way which caused the back door to be almost impossible to lock, saying that it was a problem with our door frame, and then and outright refused to replace the lock to the door leading into the garage. They didn't pay for garbage and stored their refuse in the garage, where they also kept their oversized huskies chained in cages. 28 reviews of Vacasa "We dealt with Lindsey Valentin at Vacasa. Hood in Rhododendron, Oregon. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. They didn't pay rent. 22 reviews of Vacasa "We spent a lovely week at one of their rentals. When we started we were renting from Elson Shields (who was great), and then Vacasa took over. $20.00 to remove one can of garbage. I just ended my contract with Vacasa today. Hi Sean, We are sorry to hear about your grandmother's experience. Search job titles. 3 reviews of Dana Canfield - Redfin "I worked with Dana when I moved from Northern California to Orange County earlier this year. US. $50.00 cleaning hot tub, which they were trying to after every rental. You can check their reviews on Yelp … It is never our intention to make guests feel unwelcome. Vacasa for the Win!! page 10 It was anything but delightful. Vacasa never did send the email for instructions on entering the property or follow up in any other way. Access the headquarters listing for Vacasa here. They used my property as a "placeholder" for a forced move while the people decided which property to move to. Things were taken, and things were broken. 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